Introduction to Customer Service
Completed by salima esube
April 24, 2025
18 hours (approximately)
salima esube's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Empathy
- Category: Time Management
- Category: Communication
- Category: Root Cause Analysis
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Customer Service
- Category: Conflict Management
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: De-escalation Techniques

