Introduction to Customer Service
Completed by Rammel Ofalsa
May 21, 2025
18 hours (approximately)
Rammel Ofalsa's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Customer Service
- Category: Customer Support
- Category: Transaction Processing
- Category: Root Cause Analysis
- Category: Conflict Management
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Problem Solving
- Category: Retail Sales

