Introduction to Customer Service
Completed by owulu princewill
January 19, 2024
18 hours (approximately)
owulu princewill's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Store Operations
- Category: Problem Solving
- Category: Non-Verbal Communication
- Category: Customer Complaint Resolution
- Category: De-escalation Techniques
- Category: Call Center Experience
- Category: Greeting Customers
- Category: Root Cause Analysis
- Category: Empathy
- Category: Customer Support
- Category: Communication
- Category: Retail Sales

