Call Center Customer Service
Completed by Brandi Culbertson
May 9, 2025
19 hours (approximately)
Brandi Culbertson's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Verbal Communication Skills
- Category: Communication
- Category: Greeting Customers
- Category: Call Center Experience
- Category: Data Entry
- Category: Time Management
- Category: De-escalation Techniques
- Category: Customer Complaint Resolution
- Category: Telephone Skills
- Category: Inbound Calls
- Category: Customer Service
- Category: Problem Solving

