Opportunity Management in Salesforce
Completed by Kirsten Jordan
February 17, 2026
25 hours (approximately)
Kirsten Jordan's account is verified. Coursera certifies their successful completion of Opportunity Management in Salesforce
What you will learn
Describe what sales activities an account executive is typically responsible for and how a sales operations specialist would support them.
Demonstrate an in-depth knowledge of how sales teams progress opportunities through the sales pipeline and close deals in Salesforce.
Demonstrate proficiency using Salesforce Sales Cloud Lightning by managing accounts, opportunities, products, quotes, and contracts.
Skills you will gain
- Category: Contract Management
- Category: Product Knowledge
- Category: Order Entry
- Category: Sales Operations
- Category: Order Management
- Category: Order Management Systems
- Category: Product Lining
- Category: Request For Quotation (RFQ)
- Category: Product Assortment
- Category: Closing (Sales)
- Category: Sales Pipelines
- Category: Sales Support
