Customer Service Fundamentals
Completed by Purity Murathi
December 1, 2025
14 hours (approximately)
Purity Murathi's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Process Management
- Category: Communication
- Category: Personal Attributes
- Category: Telephone Skills
- Category: Customer experience improvement
- Category: Empathy
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Help Desk Support
