Customer Service Fundamentals
Completed by Alpha Utsu Ugbe
June 20, 2023
14 hours (approximately)
Alpha Utsu Ugbe's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Empathy
- Category: Customer experience improvement
- Category: Communication
- Category: Process Management
- Category: Customer Engagement
- Category: Customer Support
- Category: Greeting Customers
- Category: Problem Solving
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Customer Service
