Introduction to Customer Service
Completed by Oluwayemisi Ayeni Pattillo
May 3, 2026
18 hours (approximately)
Oluwayemisi Ayeni Pattillo's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Root Cause Analysis
- Category: Problem Solving
- Category: Conflict Management
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Transaction Processing
- Category: Communication
- Category: Customer Support
- Category: De-escalation Techniques
- Category: Greeting Customers
- Category: Retail Store Operations
