Introduction to Customer Service
Completed by Rahim Baz Khan
July 7, 2025
18 hours (approximately)
Rahim Baz Khan's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Empathy
- Category: Time Management
- Category: Communication
- Category: Root Cause Analysis
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Customer Service
- Category: Conflict Management
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: De-escalation Techniques

