Introduction to Customer Service
Completed by MARCO ANTONIO RODRIGUEZ ROMERO
May 14, 2025
18 hours (approximately)
MARCO ANTONIO RODRIGUEZ ROMERO's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Time Management
- Category: De-escalation Techniques
- Category: Transaction Processing
- Category: Retail Sales
- Category: Call Center Experience
- Category: Empathy
- Category: Retail Store Operations
- Category: Customer Service
- Category: Non-Verbal Communication

