Customer Centricity as Competitive Advantage - Jagdish Sheth
Completed by Eric Shum
September 18, 2024
10 hours (approximately)
Eric Shum's account is verified. Coursera certifies their successful completion of Customer Centricity as Competitive Advantage - Jagdish Sheth
Skills you will gain
- Category: Value Propositions
- Category: Culture Transformation
- Category: Customer Analysis
- Category: Cost Accounting
- Category: Loyalty Programs
- Category: Customer Engagement
- Category: Customer experience strategy (CX)
- Category: Organizational Development
- Category: Customer Retention
- Category: Brand Loyalty
- Category: Customer Advocacy
- Category: Strategic Marketing
