Building Generative AI Capabilities
Completed by Caroline Hanna Hellgren Modig
November 22, 2025
3 hours (approximately)
Caroline Hanna Hellgren Modig's account is verified. Coursera certifies their successful completion of Building Generative AI Capabilities
What you will learn
You will learn the key strategic considerations of change management and ethics in Generative AI.
You will learn how to create a customer journey map.
Skills you will gain
- Category: Change Management
- Category: Strategic Marketing
- Category: Business Transformation
- Category: Customer experience improvement
- Category: Design Thinking
- Category: Business Ethics
- Category: Customer Relationship Management
- Category: Responsible AI
- Category: Generative AI
- Category: Marketing Planning
- Category: Business Strategy
- Category: AI Enablement
