Introduction to Customer Service
Completed by SUSI NALURI
May 8, 2025
18 hours (approximately)
SUSI NALURI's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Service
- Category: Empathy
- Category: Time Management
- Category: Problem Solving
- Category: Root Cause Analysis
- Category: Greeting Customers
- Category: Retail Sales
- Category: Communication

