Customer Service Fundamentals
Completed by Kristina A.E. Morris
January 26, 2026
14 hours (approximately)
Kristina A.E. Morris's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Communication
- Category: Personal Attributes
- Category: Process Management
- Category: Greeting Customers
- Category: Problem Solving
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Customer Service
- Category: Customer and Client Support
