Customer Service Fundamentals
Completed by Kristina A.E. Morris
January 26, 2026
14 hours (approximately)
Kristina A.E. Morris's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Process Management
- Category: Communication
- Category: Technical Support and Services
- Category: Customer Support
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Problem Solving
- Category: Telephone Skills
- Category: Service Level
- Category: Customer Service
