Understanding User Needs
Completed by Leslie Volk
August 13, 2025
10 hours (approximately)
Leslie Volk's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Human Computer Interaction
- Category: Research and Design
- Category: Research Methodologies
- Category: UI/UX Research
- Category: Qualitative Research
- Category: Interviewing Skills
- Category: Research Design
- Category: Needs Assessment
- Category: User Experience
- Category: User Research
- Category: Data Collection
- Category: Human Centered Design
