Salesforce Basics
Completed by Julia Franzke
January 10, 2024
4 hours (approximately)
Julia Franzke's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Data Security
- Category: Customer Relationship Management
- Category: Customer Relationship Management (CRM) Software
- Category: Customer Engagement
- Category: Sales Process
- Category: User Accounts
- Category: Stakeholder Engagement
- Category: Customer Success Management
- Category: Security Management
- Category: Sales Enablement
- Category: Marketing Management
- Category: Data Management
