Introduction to Customer Service
Completed by Glenda Perez Espinoza
August 29, 2024
18 hours (approximately)
Glenda Perez Espinoza's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Empathy
- Category: Time Management
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Customer Service
- Category: Conflict Management
- Category: Problem Solving
- Category: Root Cause Analysis
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Active Listening
- Category: Retail Sales

