Introduction to Customer Service
Completed by Glenda Perez Espinoza
August 29, 2024
18 hours (approximately)
Glenda Perez Espinoza's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Support
- Category: Greeting Customers
- Category: Active Listening
- Category: Retail Store Operations
- Category: Retail Sales
- Category: Communication
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Time Management

