Building AI Powered Chatbots Without Programming
Completed by Laiba Tabassum
July 18, 2026
14 hours (approximately)
Laiba Tabassum's account is verified. Coursera certifies their successful completion of Building AI Powered Chatbots Without Programming
What you will learn
The job-ready chatbot skills businesses need in just 6 weeks! No programming experience required.
How to embed an AI powered recommendation system into a chatbot to ensure personalized customer service.
How to implement and test complex workflows within chatbot actions to enhance user interactions.
Hands-on experience deploying a chatbot in a real-world scenario.
Skills you will gain
- Category: Customer Service
- Category: Self Service Technologies
- Category: IBM Cloud
- Category: Operational Efficiency
- Category: Generative AI
- Category: No-Code Development
- Category: Context Management
- Category: Customer experience improvement
- Category: WordPress
- Category: AI Workflows
- Category: Workflow Management
- Category: Application Deployment

