Business-to-Consumer (B2C) Sales Strategies and Techniques
Completed by Colin Starzynski
October 2, 2025
2 hours (approximately)
Colin Starzynski's account is verified. Coursera certifies their successful completion of Business-to-Consumer (B2C) Sales Strategies and Techniques
What you will learn
Demonstrate an understanding of B2C Sales and identify relevant examples.
Apply strategies to identify your target audience.
Demonstrate effective communication and product knowledge to build consumer trust.
Apply basic sales techniques to convert prospects into customers.
Skills you will gain
- Category: Rapport Building
- Category: Customer Retention
- Category: Brand Loyalty
- Category: Closing (Sales)
- Category: Communication
- Category: General Sales Practices
- Category: Customer Relationship Building
- Category: Sales Prospecting
- Category: Selling Techniques
- Category: Target Audience
- Category: Sales Strategy
- Category: Customer Engagement
