A Organização Centrada na Jornada do Cliente
Completed by Gabriela Santos da Silva
May 17, 2025
27 hours (approximately)
Gabriela Santos da Silva's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Value Propositions
- Category: Customer Insights
- Category: Product Lifecycle Management
- Category: Experience Design
- Category: Rapport Building
- Category: Product Management
- Category: Process Design
- Category: Customer experience strategy (CX)
- Category: Process Analysis
- Category: Relationship Building
- Category: Customer Analysis
- Category: Key Performance Indicators (KPIs)
