The DMAIC Framework - Define and Measure Phase
Completed by Chakradhar Pedanayuni
April 22, 2025
9 hours (approximately)
Chakradhar Pedanayuni's account is verified. Coursera certifies their successful completion of The DMAIC Framework - Define and Measure Phase
What you will learn
Define specific, measurable, achievable, relevant, and time-bound (SMART) project goals and objectives.
Analyze the voice of the customer (VOC) data to translate it to critical to quality (CTQ) parameters.
Explain process mapping and define key performance metrics.
Plan data collection activities to quantify the performance of the process.
Skills you will gain
- Category: Performance Measurement
- Category: Process Analysis
- Category: Data Literacy
- Category: Data Collection
- Category: Data Analysis
- Category: Project Planning
- Category: Project Estimation
- Category: Statistical Process Controls
- Category: Probability & Statistics
- Category: Process Capability
- Category: Lean Six Sigma
- Category: Statistical Methods
