Customer Service Fundamentals
Completed by Kim Jordan
April 17, 2025
14 hours (approximately)
Kim Jordan's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer experience improvement
- Category: Problem Solving
- Category: Process Management
- Category: Customer Engagement
- Category: Communication
- Category: Personal Attributes
- Category: Customer Support
- Category: Customer Service
- Category: Customer and Client Support
- Category: Service Level

