Intro to Lean Six Sigma and Project Identification Methods
Completed by GERARD SALAMONE
May 22, 2025
6 hours (approximately)
GERARD SALAMONE's account is verified. Coursera certifies their successful completion of Intro to Lean Six Sigma and Project Identification Methods
What you will learn
Identify the problem or opportunity to be addressed and then define specific and measurable goals for the project.
Develop a project charter, including its objectives, scope, and required resources.
Identify the needs and expectations of the customers directly affected by the problem or process under consideration.
Create a high-level process map to visualize the process flow and identify areas for improvement.
Skills you will gain
- Category: Customer Analysis
- Category: Risk Control
- Category: Risk Management
- Category: Performance Metric
- Category: Risk Mitigation
- Category: Process Mapping
- Category: Process Improvement
- Category: Performance Measurement
- Category: Key Performance Indicators (KPIs)
- Category: User Feedback
- Category: Continuous Improvement Process
- Category: Quality Improvement
