Call Center Customer Service
Completed by joseph bo
September 4, 2024
19 hours (approximately)
joseph bo's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Telephone Skills
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Greeting Customers
- Category: Data Entry
- Category: Call Center Experience
- Category: Inbound Calls
- Category: De-escalation Techniques
- Category: Customer Data Management
- Category: Customer Service
- Category: Time Management
- Category: Teamwork

