Introduction to Customer Service
Completed by Makaila Fosu
December 11, 2024
18 hours (approximately)
Makaila Fosu's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Transaction Processing
- Category: Empathy
- Category: Time Management
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Customer Service
- Category: Root Cause Analysis
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Positivity
- Category: De-escalation Techniques
- Category: Non-Verbal Communication

