Introduction to Customer Service
Completed by ELTAHIR ELAMIR HAMID ELAMIR
December 2, 2025
18 hours (approximately)
ELTAHIR ELAMIR HAMID ELAMIR 's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Greeting Customers
- Category: Customer Support
- Category: Empathy
- Category: Ability To Meet Deadlines
- Category: Root Cause Analysis
- Category: Retail Sales
- Category: Positivity
- Category: Non-Verbal Communication
- Category: De-escalation Techniques
