Salesforce Basics
Completed by Liam Fitzgerald
February 20, 2025
4 hours (approximately)
Liam Fitzgerald's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Success Management
- Category: Stakeholder Engagement
- Category: Salesforce
- Category: Customer Communications Management
- Category: Customer Relationship Management (CRM) Software
- Category: Customer Engagement
- Category: Customer Relationship Management
- Category: User Accounts
- Category: Automation
- Category: Sales Process
- Category: Sales Development
- Category: Data Security
