Customer Service Fundamentals
Completed by Gering Carolina Pérez Piñate
June 3, 2024
14 hours (approximately)
Gering Carolina Pérez Piñate's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer experience improvement
- Category: Empathy
- Category: Telephone Skills
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Engagement
- Category: Customer Support
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Help Desk Support
- Category: Customer Service
