Design Thinking: Discovery Tools
Completed by Geoffrey Poulard
August 22, 2024
13 hours (approximately)
Geoffrey Poulard's account is verified. Coursera certifies their successful completion of Design Thinking: Discovery Tools
What you will learn
How to use a variety of important design thinking tools to generate ideas
How to connect with customers on a human level
How to think creatively in order to discover more about potential clients
Skills you will gain
- Category: User Research
- Category: Persona Development
- Category: Job Analysis
- Category: Journey Mapping
- Category: Design Thinking
- Category: Interviewing Skills
- Category: Design Research
- Category: Value Engineering
- Category: Stakeholder Analysis
- Category: Qualitative Research
- Category: Innovation
- Category: Customer experience improvement
