Lead Management in Salesforce
Completed by Cinda Markham
October 22, 2025
29 hours (approximately)
Cinda Markham's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Support
- Category: Sales Prospecting
- Category: Sales Operations
- Category: Data Entry
- Category: Sales Pipelines
- Category: Data Import/Export
- Category: Customer Relationship Management (CRM) Software
- Category: Lead Generation
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Sales Development
- Category: Sales Enablement
