Salesforce Basics
Completed by Thi Huyen Trang Vu
January 30, 2024
4 hours (approximately)
Thi Huyen Trang Vu's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Communications Management
- Category: Data Security
- Category: Customer Relationship Management
- Category: Customer Engagement
- Category: Customer Success Management
- Category: Security Management
- Category: Sales Enablement
- Category: Cloud-Based Integration
- Category: Account Management
- Category: Marketing Automation
- Category: Marketing Management
- Category: User Accounts
