Interacting with Customers
Completed by Ashley Jackson
January 11, 2025
21 hours (approximately)
Ashley Jackson's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Product Knowledge
- Category: Communication
- Category: De-escalation Techniques
- Category: Transaction Processing
- Category: Company, Product, and Service Knowledge
- Category: Conflict Management
- Category: Customer Service
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Empathy
- Category: Upselling
- Category: Retail Store Operations
