Customer Service Fundamentals
Completed by Philip Schaffer
December 28, 2023
14 hours (approximately)
Philip Schaffer's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Problem Solving
- Category: Help Desk Support
- Category: Customer Complaint Resolution
- Category: Technical Support and Services
- Category: Empathy
- Category: Customer Support
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Customer Service
- Category: Service Level
