Call Center Customer Service
Completed by Olsheath Bowen
October 26, 2024
19 hours (approximately)
Olsheath Bowen's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Customer Data Management
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Data Entry
- Category: Record Keeping
- Category: Problem Solving
- Category: Verbal Communication Skills
- Category: Communication
- Category: Greeting Customers
- Category: Call Center Experience
- Category: Inbound Calls
- Category: Collaboration

