Customer Service Fundamentals
Completed by Verussa De Alencar Caridi
March 5, 2024
14 hours (approximately)
Verussa De Alencar Caridi's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Empathy
- Category: Customer experience improvement
- Category: Customer and Client Support
- Category: Help Desk Support
- Category: Customer Service
- Category: Process Management
- Category: Communication
- Category: Personal Attributes
- Category: Customer Support
- Category: Customer Engagement
