- User Research
- Affinity Diagram
- human computer interaction
- User Experience (UX)
Understanding User Needs
Completed by Caleb John Ross
June 8, 2021
10 hours (approximately)
Caleb John Ross's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
