Customer Service Fundamentals
Completed by Mohamed Osman Saleh Abdalla
August 8, 2021
14 hours (approximately)
Mohamed Osman Saleh Abdalla's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Process Management
- Category: Communication
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Greeting Customers
- Category: Empathy
- Category: Customer experience improvement
- Category: Customer Engagement
- Category: Customer Support
- Category: Problem Solving
- Category: Help Desk Support
