Customer Service Fundamentals
Completed by Ali McClain
April 3, 2024
14 hours (approximately)
Ali McClain's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Greeting Customers
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Customer Support
- Category: Customer Service
- Category: Customer and Client Support
- Category: Service Level
- Category: Customer experience improvement
- Category: Empathy
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
