Interacting with Customers
Completed by Dhivya Selvaraj
February 17, 2026
21 hours (approximately)
Dhivya Selvaraj's account is verified. Coursera certifies their successful completion of Interacting with Customers
Skills you will gain
- Category: Product Knowledge
- Category: Communication
- Category: De-escalation Techniques
- Category: Transaction Processing
- Category: Company, Product, and Service Knowledge
- Category: Conflict Management
- Category: Customer Service
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Empathy
- Category: Upselling
- Category: Retail Store Operations
