Customer Service Fundamentals
Completed by Anthony Hagood
February 10, 2026
14 hours (approximately)
Anthony Hagood's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Concision
- Category: Persistence
- Category: Empathy
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer experience improvement
