Introduction to Customer Service
Completed by Hassaan Jalal
December 21, 2023
18 hours (approximately)
Hassaan Jalal's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Time Management
- Category: Empathy
- Category: De-escalation Techniques
- Category: Customer Service
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Communication
- Category: Call Center Experience
- Category: Problem Solving

