Customer Service Fundamentals
Completed by Stephanie Reed
April 28, 2025
14 hours (approximately)
Stephanie Reed's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Empathy
- Category: Customer experience improvement
- Category: Communication
- Category: Process Management
- Category: Customer Engagement
- Category: Customer Support
- Category: Greeting Customers
- Category: Problem Solving
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Customer Service
