Lead Management in Salesforce
Completed by Iván Mangiaterra
January 6, 2026
29 hours (approximately)
Iván Mangiaterra's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Lead Generation
- Category: Data Entry
- Category: Sales Pipelines
- Category: Sales Support
- Category: Sales Management
- Category: Prospecting and Qualification
- Category: Sales Prospecting
- Category: Sales Development
- Category: Sales Enablement
- Category: Promotions and Campaigns
- Category: Sales Process
- Category: Customer Relationship Management (CRM) Software
