Lead Management in Salesforce
Completed by Changxian Shi
April 29, 2026
29 hours (approximately)
Changxian Shi's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Pipelines
- Category: Data Entry
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Prospecting
- Category: Sales Support
- Category: Prospecting and Qualification
- Category: Promotions and Campaigns
- Category: Sales Process
- Category: Sales Development
- Category: Sales Enablement
- Category: Data Import/Export
- Category: Sales Operations
