Lead Management in Salesforce
Completed by Alexandria Estrada
April 5, 2024
29 hours (approximately)
Alexandria Estrada's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Sales Support
- Category: Sales Prospecting
- Category: Sales Pipelines
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Sales Development
- Category: Sales Enablement
- Category: Data Entry
- Category: Data Import/Export
- Category: Sales Operations
