The Art of Negotiation
Completed by Pam Shaloy
March 18, 2026
6 hours (approximately)
Pam Shaloy's account is verified. Coursera certifies their successful completion of The Art of Negotiation
What you will learn
Understand how negotiation differs from selling
Identify common negotiation styles
Describe the personal and behavioral characteristics of an effective negotiator
Assess your personal style and how it affects the negotiation process
Skills you will gain
- Category: General Sales Practices
- Category: Emotional Intelligence
- Category: Adaptability
- Category: Planning
- Category: Conflict Management
- Category: Negotiation
- Category: Influencing
- Category: Relationship Building
- Category: Empowerment
