The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session.
The Art of Negotiation
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The Art of Negotiation
This course is part of multiple programs.
Instructor: Sue Robins, M.S. Ed.
156,796 already enrolled
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Gain insight into a topic and learn the fundamentals.
4.5
(3,044 reviews)
6 hours to complete
3 weeks at 2 hours a week
Flexible schedule
Learn at your own pace
94%
Most learners liked this course
What you'll learn
Understand how negotiation differs from selling
Identify common negotiation styles
Describe the personal and behavioral characteristics of an effective negotiator
Assess your personal style and how it affects the negotiation process
Skills you'll gain
Details to know
Shareable certificate
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Assessments
4 assignments
Taught in English
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There are 4 modules in this course
What's included
2 videos4 readings1 assignment
What's included
3 videos1 reading1 assignment
What's included
3 videos1 reading1 assignment1 peer review
What's included
6 videos2 readings1 assignment
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Instructor
Instructor ratings
4.5 (420 ratings)Offered by
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4.5
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Showing 3 of 3044
DR
4
Reviewed on Feb 15, 2019
Excellent course with great insights about the often tense and difficult world of negotiations. Only thing I think that could have made this course better would be to have some case studies.
CM
5
Reviewed on Oct 20, 2020
Good overview of negotiation. I liked that the instructor gave an outline of what she would cover in each video, covered each topic and then gave a summary of what was covered.
VU
4
Reviewed on Sep 9, 2015
Best short and brief video as well as presentations. It helped me lot to learn new styles and approches towards "negotiations" which is part of daily life these days. Thanks to the team and Coursera.
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