The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session.

The Art of Negotiation
Ends in 6 days! Save 40% on your access to 10,000+ programs and make a real impact in your career. Save now.

The Art of Negotiation
This course is part of multiple programs.

Instructor: Sue Robins, M.S. Ed.
163,848 already enrolled
Included with Learn more
3,094 reviews
What you'll learn
Understand how negotiation differs from selling
Identify common negotiation styles
Describe the personal and behavioral characteristics of an effective negotiator
Assess your personal style and how it affects the negotiation process
Details to know

Add to your LinkedIn profile
See how employees at top companies are mastering in-demand skills

Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

There are 4 modules in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor

Offered by
Explore more from Business Essentials

Packt

University of Pennsylvania
Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.
Learner reviews
- 5 stars
64.76%
- 4 stars
24.96%
- 3 stars
6.39%
- 2 stars
1.90%
- 1 star
1.97%
Showing 3 of 3094
Reviewed on Sep 11, 2020
Thanks to Sue Robin for this great Course. I learn a lot from you. Thanks to UCI Division of continuing education for conducting this great course. Thanks too to coursera.
Reviewed on Mar 2, 2021
Amazing course. I was able to successfully negotiate my first business deal (on the first offer) using the principles taught in this course. It's worth taking.
Reviewed on Jul 13, 2021
Challenges you and makes you think during the whole course. Helps you order previous negotiating experience into a (hopefully and probably) succesful strategy in the future
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.






