Salesforce Basics
Completed by Jimmy Mcnair
May 16, 2022
4 hours (approximately)
Jimmy Mcnair's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Account Management
- Category: Marketing Management
- Category: Data Management
- Category: Cloud-Based Integration
- Category: Data Security
- Category: Customer Relationship Management
- Category: Automation
- Category: Sales Process
- Category: Sales Development
- Category: Security Management
- Category: Marketing Automation
- Category: Customer Communications Management
